FAQ

Frequently Asked Questions

How Does decorateITonline Work?

Once you select the e-decorating package that best fits your needs, you’ll be brought to the StyleFinder survey where you’ll send us your room photos and measurements, and answer a few simple questions about your personal design style. We will then review your information and create a comprehensive DIY (do it yourself) design portfolio just for you. Your Personalized Design Portfolio will visually show you what needs to be done to make your home look fabulous. You can print off your portfolio and go shopping, or roll up your sleeves and just get to work. Your dream home really is possible and within easy reach!

How do I access my design solutions portfolio?

Your Design Portfolio will be completed roughly 10-14 days after you complete the StyleFinder survey. You will be given access to your own private portfolio page, where you can access your virtual Design Portfolio whenever and wherever it is convenient for you – you can even print it off to show your friends or keep close at hand when you are shopping. You will also have unlimited access to your portfolio after it’s completed.

What is the StyleFinder tool?

The StyleFinder tool is how we create an interior design decorating plan customized to your style preferences. You are asked to answer a series of simple questions pertaining to your room, how it’s used, and what is important to you – then you get to select designs that appeal to you. It’s a fun, interactive way to get to know your style. We then take all of this information and use it to create a space that functions well for your lifestyle and personal taste.

What do I need to do?

That’s easy! Select the online decorating package that you would like, take digital photos of the space that you would like our professional interior design advice on, then complete the StyleFinder tool. It only takes about 20 minutes. Once you’ve completed the StyleFinder tool, one of our remote decorators will have your customized design portfolio ready in about 5 days.

I just have a few decorating questions, can you help?

YES! Our Decorator On Call service is specifically designed for people who are confident in their home decorating skills but have a few questions that they’d like answered by a professional home decorator, online. Unlike a complete styleIT decorating plan the decorator on-call service is specific answers to each of your individual decorating questions. Learn More

What if I do not want to purchase anything else for my room?

That’s entirely up to you! We ask you upfront what your budget is and we do our best to keep that in mind when making recommendations for your space. However, in most cases additional décor items are the best way to give your room a fresh new look… and really that’s why you are hiring an Interior Decorator! You can also use you comprehensive Shopping List to go shopping in your own home – you may already own items that fit the bill. Another great idea is to host a decorating swap meet with your friends: get everyone to bring their unwanted décor items to a “Decorating Party” and swap! It’s a great way to clear out your clutter and redecorate without spending a dime! Plus it’s a great excuse to get together with your friends and neighbors!

What if I do not like the design solutions provided to me?

With decorateITonline you are hiring Interior Decorating professionals. We create your comprehensive personalized design based on the answers you provide in your StyleFinder tool. So try it – we think you’ll be pleasantly surprised with the results! We also offer  a 100% satisfaction guarantee. If you’re not completely thrilled with your e-decorating portfolio, just let us know and we will do everything we can to make it right for you.

Can I ask questions if I do not understand my portfolio?

Definitely! Your completed design portfolio is comprehensive and is presented in a format that is easy to understand. With your decorateITonline portfolio you are provided with a combination of images and written descriptions of the recommended changes so that you have all the information close at hand. Plus, you can always contact our office by emailing admin@decorateitonline.com

So, if you are a detail oriented, analytical person (and you know if you are!) we recommend the styleIT 3-D service as it is the most comprehensive portfolio that we offer. Alternately, if you don’t have an account with us you can also post your question on our Blog and get your answer for free.

Can I keep my existing furnishings?

Yes! As part of each of the comprehensive Design Services offered by decorateITonline we ask you upfront what your budget is and we do our very best to offer suggestions that fit into your style and budget requirements. There may be circumstances that we suggest items that go beyond your budget plans but we will always try to stay within your wishes and base our designs around them.

Is my personal and financial information safe?

Yes! Your privacy and security are of the utmost importance to us. We use only the most current and secure methods for online transactions and we never, ever give or sell your personal information to third parties.

I don’t want to spend a lot of money, are there economical design solutions?

Yes! One of the greatest benefits of online distance decorating is that’s it’s very cost-effective. We have hundreds of economical design solutions and we always try to offer advice based on your budget requirements. We ask you upfront in our StyleFinder tool what you would like to spend on your overall design and we base our design recommendations on your decorating budget.

Does your style advice follow current interior design trends?

Yes! Interior design is our passion and our entire Design Team is always following latest interior design trends and fashions! However, we always customize our suggestions to your specifications, so whether you want the latest and greatest or a tried-and-true design we can help create your ideal space based on your dreams.

Can I choose my decorator?

Yes! Once you have submitted your personal StyleFinder tool we will select a decorator from our team that is best suited to your style. However, if the designs of one of our team have impressed you or one of your friends in the past please feel free to make a request for that designer in the comments section of your StyleFinder tool, and if it’s possible we’ll have that designer prepare your portfolio for you.

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